Your infrastructure runs around the clock — and so do we. Monitoring, incident response and deep L1–L3 diagnostics with no days off — from Kubernetes and CI/CD to GPU workloads and self-hosted inference.
Every incident reaches the right specialist. No unnecessary handoffs, no context loss.
These are the same Managed DevOps plans you see on the homepage, described here from the support-line angle. Billed monthly, cancel with 15 days' notice.
Prometheus/Grafana detects an anomaly. A ticket is automatically created in our system.
L1 engineer picks up the ticket within 15 minutes and begins diagnostics.
If needed, the incident is escalated to L2/L3 without losing context.
Incident closed. You receive a report with root cause analysis and recommendations.
We'll respond within 2 hours during business hours. For urgent issues — call directly.